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Refund policy

Effective Date: 20/03/2025

At Hustle, we are committed to providing high-quality products that help you look and feel your best. If you are not entirely satisfied with your purchase, we are here to help. Please read our return and refund policy carefully to understand your rights and responsibilities.

Returns

We gladly accept returns on merchandise only (e.g., gym clothing). Due to health and safety reasons, we are unable to accept returns or exchanges on consumable products, including our Hustle Bars.

Conditions for Return:

  • Items must be returned within 30 days of the delivery date.

  • Items must be unworn, unwashed, and in their original condition with all tags and labels attached.

  • Proof of purchase (e.g., order confirmation email or receipt) is required.

Non-Returnable Items

We cannot accept returns on the following items:

  • Hustle Bars or any other consumable product.

  • Items marked as final sale or clearance.

  • Any items that show signs of wear, damage, or alteration.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, a refund will be issued to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, we recommend returning the original item and placing a new order for the desired product.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Initiate a Return

  1. Contact our customer support team at Team@hustlebars.co.uk with your order number and reason for return.

  2. Our team will provide you with instructions for returning your item.

  3. Securely package the item and include your proof of purchase inside the package.

Contact Us

If you have any questions regarding our return and refund policy, please contact us at Team@hustlebars.co.uk.